I spoke directly to the franchise owner, John, when doing some price checking. He spent a lot of time explaining his service and what is covered and not covered. I had obtained a few quotes from competitors before calling Redbox+ and I was not intending to make a final decision until I received a few more quotes. When I told John this, he continued to be honest and even provided me guidance on questions to ask other companies. I made the decision in that moment to use Redbox+. Once I placed my order, there was a change that needed to be made and John immediately informed me of the change so I was not surprised by anything. Their container arrived on time and was in excellent condition. The driver was very professional and courteous on both the pick up and delivery, he even took the extra step to grab a few things that had rolled under the dumpster while it was in our driveway. I am very pleased with Redbox+ and would strongly recommend them.
– Steven K.